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ATTTITUDE
IN THE WORKPLACE
By Michael Murphy
It was the great Jim Rohn, America's business philosopher and success
sage who said,
“You can take out
the garbage at McDonalds and make minimum wage. You can whistle while
you take out the garbage at McDonalds and they'll pay you 50 cents more
per hour.”
I doubt that your aspirations are to work for McDonalds even though I
know that it has been a great training ground for many young people at
various stages in their lives. However, Mr. Rohn's point is quite clear.
I've always found it puzzling that an employer would maintain an
employee whom they didn't like. I've heard employers complain about
their employees dozens of times in my life. My thought always was, 'why
would you hand someone a paycheck week after week that you deemed
incompetent, lazy, ignorant or uncaring about their job?' I mean, the
employer is in charge of the hiring and firing of employees.
Likewise, I've found it puzzling that a person would work for someone
that they despised and hated working for. Why put yourself through the
anguish and the long term effect of a such a negative experience?
Your attitude is your choice regarding every aspect of your life.
Especially in your job.
In a full-time job, you are spending one third of your life, 5 days
per week, totally absorbed with your work. Almost 24% of your entire
week is spent at your job. One third of your waking hours are spent in
the workplace. Why would you do anything other than what you enjoyed and
what brought you fulfillment?
I know the off-handed answer to that question. Generally what I hear
is, “Well, I've got to do something for a living. I need the money.”
Well, spending 1 out of every 3 waking hours doing something that you
hate doing, isn't much of a living. For many people, it is a living
death.
How can you change your situation if the above describes you?
You have two choices. You can choose to adopt and adapt a positive,
powerful attitude or you can choose to do nothing (yes, 'not choosing'
is also a choice). If you choose to do nothing, you get the default
results of doing nothing. The default results are, unhappiness, misery,
discontent, depression, discouragement and more unfavorable outcomes. If
you choose to do something and change your attitude, then there are
favorable results that go with that. Nonetheless, you have a choice.
I can best illustrate this with a wonderful story. Brian Cavanaugh
tells the following story in A Cup of Chicken Soup for the Soul:
Jerry was the kind of guy you love to hate. He was
always in a good mood and always had something positive to say. When
someone would ask him how he was doing, he would reply, “If I were any
better, I would be twins!”
He was a unique manager because he had several waiters who had
followed him around from restaurant to restaurant. The reason the
waiters followed Jerry was because of his powerful attitude. He was a
natural motivator. If an employee was having a bad day, Jerry was there,
telling the employee how to look on the positive side of the situation.
Seeing this style really made me curious, so one day I went up to
Jerry and asked him, “I don't get it! You can't be a positive person
all of the time. How do you do it?” Jerry replied, “Each morning I
wake up and say to myself, ‘Jerry, you have two choices today. You can
choose to be in a good mood or you can choose to be in a bad mood.’
I choose to be in a good mood. Each time something bad happens, I can
choose to be a victim or I can choose to learn from it. I choose to
learn from it. Every time someone comes to me complaining, I can choose
to accept their complaining or I can point out the positive side of
life. I choose the positive side of life.”
“Yeah, right, it's
not that easy,” I protested. “Yes, it is,” Jerry said. “Life is
all about choices. When you cut away all the junk, every situation is a
choice. You choose how you react to situations. You choose how people
will affect your mood. You choose to be in a good mood or bad mood. The
bottom line: It's your choice how you live life.”
I reflected on what Jerry said. Soon thereafter, I left the
restaurant industry to start my own business. We lost touch, but I often
thought about him when I made a choice about life instead of reacting to
it.
Several years later, I heard that Jerry did something you are never
supposed to do in a restaurant business: he left the back door open one
morning and was held up at gunpoint by three armed robbers. While trying
to open the safe, his hand, shaking from nervousness, slipped off the
combination. The robbers panicked and shot him. Luckily, Jerry was found
relatively quickly and rushed to the local trauma center. After eighteen
hours of surgery and weeks of intensive care, Jerry was released from
the hospital with fragments of the bullets still in his body.
I saw Jerry about six months after the incident. When I asked him how
he was, he replied, “If I were any better, I'd be twins. Wanna see my
scars?” I declined to see his wounds, but did ask him what had gone
through his mind as the robbery took place.
“The first thing
that went through my mind was that I should have locked the back door,”
Jerry replied. “Then, as I lay on the floor, I remembered that I had
two choices: I could choose to live, or I could choose to die. I chose
to live.” “Weren't you scared?” I asked. “Did you lose
consciousness?”
Jerry continued, “The paramedics were great. They kept telling me I
was going to be fine. But when they wheeled me into the emergency room
and I saw the expressions on the faces of the doctors and nurses, I got
really scared. In their eyes, I read, ‘He's a dead man’. I knew I
needed to take action.”
“What did you do?”
I asked.
“Well, there was a
big, burly nurse shouting questions at me,” said Jerry.
“She asked if I was
allergic to anything. ‘Yes,’ I replied. The doctors and nurses
stopped working as they waited for my reply. I took a deep breath and
yelled, ‘Bullets!’ Over their laughter, I told them. ‘I am
choosing to live. Operate on me as if I am alive, not dead.’”
Jerry lived thanks to the skill of his doctors, but also because of
his amazing attitude. I learned from him that every day we have the
choice to live fully. Attitude, after all, is everything.
You, like Jerry, can choose a powerful attitude no matter what you
are facing or what turn your life has taken. Indeed, it is in the most
trying times of our lives when attitude determines the level of
character that we will allow life to develop in us.
Choose a positive attitude at your job. You will either grow to like
your job, move up, get promoted and make more money. Or, you will likely
find someone else who wants to hire you for the value that you can bring
to them.
Make your life better regarding your work. Choose today that you will
begin the process of changing your attitude. Start finding anything that
you can be positive about your job. Focus on it. As you do, you will
find more things that are good about it. In so doing, you will change
your life.
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